Thursday, February 10, 2011

Book Review #9

Waiter Rant by Steve Dublanica: NOOKbook Cover A very eye opening account of the resturaunt business from the point of view of those who serve us.

From Barnes and Noble:

According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, however, are socially maladjusted psychopaths. Waiter Rant offers the server's unique point of view, replete with tales of customer stupidity, arrogant misbehavior, and unseen bits of human grace transpiring in the most unlikely places. Through outrageous stories, The Waiter reveals the secrets to getting good service, proper tipping etiquette, and how to keep him from spitting in your food. The Waiter also shares his ongoing struggle, at age thirty-eight, to figure out if he can finally leave the first job at which he's truly thrived.

My Opinion:

I found this book to be very revealing about the resturaunt business. I have never worked in food service but I never would have figured it to be an easy job and boy was that right. The things that this waiter went through from customers, coworkers, bosses was unbelievable. I definetely will be sure to treat waitors with respect (though I usually do and I am married to a man who LOVES to tip waitors). All in all this was an ok book.

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